Returns and Exchanges
Returns and Exchanges:
Subject to exceptions BrandsKoper is happy to exchange or refund your purchase within 10 days of delivery. Fill the form which will be inside your parcel and attach the invoice of the good you want to return and send us along with the unwanted products.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
In the case of exchange, you will receive a voucher number via email and sms which you can use on your next purchase.
Unwanted goods must be returned in a fully resalable condition and any tags must be intact. Please make sure that the packaging of the product you want to return is not open. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. Examples include perfumes and make-up (unless in original sealed wrapping).
Brandskoper will not be responsible for any inaccuracies in the final product (your custom order) in lieu of the information you provided. We do not accept returns or exchanges of custom orders. examples include your customized mugs, Shirts, Clocks, marbles and other related personalized printed products.
At the moment, we cannot offer a product return to the person who has received it as a gift. In order to return the product, please contact the person who purchased the product for you and asks them to follow the procedure for returning orders as stated in above returns and exchanges.
Once your returned products have been checked and inspected at our warehouse, you will receive a refund e-mail notification. Your refund will be paid back to the bank account, or another source you have provided. You will also receive a message right after payment is transferred to you as confirmation from us.
For Refunds Rs. 200 + payment transfer charges will be deducted from the refund